Shipping & Returns

Shipping Policy

We're dedicated to getting your skincare products to you as quickly and efficiently as possible. Here's what you need to know about our shipping policy:

Shipping Methods: We offer standard shipping via reputable carriers to ensure safe and timely delivery of your order. Expedited shipping options may also be available for an additional fee.

Packaging: Your skincare goodies will be carefully packaged to prevent damage during transit. We prioritize eco-friendly packaging whenever possible to reduce our environmental footprint.

Shipping Costs: Shipping costs vary depending on your location and the size of your order. You can view shipping charges at checkout before completing your purchase.

Order Processing Time: Orders are typically processed and shipped within 2-5 business days. Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your package's journey to your doorstep.

International Shipping: We may offer international shipping to select destinations. Please note that international shipping rates and delivery times may vary.

If you have any questions or special requests regarding shipping, don't hesitate to contact our Customer Care Team. We're here to ensure your shopping experience is smooth sailing from start to finish!

Return & Exchange Policy

We understand that sometimes products may not meet your expectations, and we want you to shop with confidence knowing that your satisfaction is our priority. Due to the nature of our products and FDA regulations, we cannot accept open returns. If for any reason you are dissatisfied with your purchase, it was damaged or wrong product was shipped, you may return it within 30 days of receipt for an exchange product. Simply contact our Customer Care team to initiate the process.

To be eligible for a refund or an exchange, the item must be unused and in its original packaging. Once we receive your returned item, we will process your refund or exchange promptly. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is damaged or defective.

We strive to provide exceptional products and service, and we value your feedback. If you have any questions or concerns about our return policy, don't hesitate to reach out to our friendly Customer Care Team. We're here to ensure your shopping experience is hassle-free and enjoyable.